Yes, you do need a receipt for the Moen warranty. The Moen warranty requires a proof of purchase (e. g. , a copy of the original receipt) to validate the warranty. This warranty is for the original purchaser and applies to Moen faucets and accessories.
The receipt should include the original purchase date, product name, model number, and store where the purchase was made. The length of the warranty varies by product, so please refer to the specific warranty for more details.
If you have any further questions about the Moen warranty, please contact Moen customer service for additional information.
Do Moen products have a lifetime warranty?
Yes, many Moen products come with a lifetime limited warranty. This warranty is provided to cover any defects in the manufacturing or materials of Moen products that occur during normal use. The details of the warranty will vary by product line and type, but typically Moen will replace or repair the product at no cost to the customer.
Moen also offers a one-year limited warranty on things like finishes and working parts. All warranty information can be found on their website and customers should refer to their product warranty card to understand the details and coverage related to their specific product.
How do I return a product to Moen?
If you need to return a product to Moen, you should first contact their Customer Service team at 1-800-289-6636 and have them help guide you through the process. Moen offers a 30-day return policy on all products.
To return a product, you must first obtain a Return Authorization (RA) number from the Customer Service team, which should be included with your package. You will then be provided with an address to ship your package back to.
Any returns received without an RA number cannot be processed or accepted. You are responsible for the cost of shipment unless the product is proven to be defective or not as ordered. If the return is due to an error on Moen’s part or defective product, Moen will cover the cost of shipping.
If accepted, your return will usually be processed within seven to 10 business days of receipt. Refunds will be processed using the same method as your original payment.
How do I contact Moen warranty?
Reaching out to Moen for warranty assistance is simple and straightforward. You can reach them by phone, mail, or email.
Phone: You can call Moen at 1-800-BUY-MOEN (1-800-289-6636). Representatives are available Monday through Friday, 8 a.m. to 7 p.m. (ET), and can answer any questions you have about warranties.
Mail: You can mail your warranty paperwork to Moen, Inc (attention: Warranty Department), 25300 Al Moen Drive, North Olmsted, OH 44070.
Email: To contact Moen via email, fill in the contact form on their website. You can find the form by visiting www. moen. com/contact-us. You will receive an automated response with instructions on completing your warranty.
In general, you will have to provide information like your name, address, contact information, and details about your product. You may also have to provide proof-of-purchase (like a receipt or invoice).
Moen will then help you with any warranty concerns.
How do I find my Moen faucet number?
Finding your Moen faucet number can be a fairly simple process. First, you need to determine the model of Moen faucet that you have. To do this, you will need to locate the 12-digit product number that is typically located on the underside of the faucet handle, near the base.
It will either be printed on a sticker, or etched directly onto the metal. This number is unique to each Moen faucet and is a combination of letters and numbers.
Once you have located and noted the number, go to Moen’s website and use the “Product Availability and Cross Reference” tool. This tool allows you to input your product number to receive a more detailed description of the product, including the model number.
Finally, once you know the model number, you can locate it via the Product Lookup tool. This tool allows you to browse Moen’s extensive list of products to find your exact model. Once you find the model, you can view all the product information, including specs, features, warranties, and more.
Why do Moen cartridges leak?
Moen cartridges can leak for a variety of reasons. In some cases, the cartridges may be improperly installed or the O-rings, sleeves, or washers are not properly sealed. It’s also possible that the cartridge used is not suitable for the faucet body.
Corrosion and sediment buildup in the cartridge can also affect the seal and cause leakage. Additionally, a worn-out or dry O-ring can cause the cartridge to leak. In rare cases, defective cartridge components can also be a cause for the leak.
Other than installation and component-related causes, a sudden pressure drop in line water pressure and an increase in water temperature can also affect the sealing of the cartridge and cause water leakage.
To resolve the issue, it is best to inspect the cause of the leak and refer to Moen’s troubleshooting guide for repair tips.
How long is valve warranty?
Valve warranties vary depending on the type of valve, typically ranging from one year to five years. Generally, smaller, manual valves are typically only covered under a one-year warranty, while larger valves, such as electric or motorized valves, are typically covered for up to five years.
Some manufacturers may also offer an additional extended warranty for up to ten years. It is important to carefully read the warranty information that is provided by the valve manufacturer to determine the exact length of the warranty and the coverage that is offered.
What is Moens 800 number?
Moen’s customer service number is 1-800-289-6636. If you call that number, you can speak with a customer service representative who can help you with any questions or concerns you may have. You can also visit Moen’s website at www.
moen. com, or contact them via email at customerservice@moen. com. Additionally, Moen has a live chat feature available through their website, and operates with Facebook, Twitter, Pinterest, YouTube and Houzz accounts for anyone who prefers social media communication.
How long should a Moen kitchen faucet last?
Moen kitchen faucets are designed to last for many years, with a life expectancy of up to five million uses. To ensure its longevity, make sure to use high-quality water filters and keep the faucet well-maintained.
Clean it regularly to prevent dirt and buildup from clogging and corroding the components. Also keep an eye out for signs of wear and tear such as leaks, loose fixtures, and discoloration. Finally, make sure to use genuine replacement parts when the time comes to make any repairs.
If you follow these simple tips, your Moen kitchen faucet should provide many years of reliable use.
What’s the warranty on a Moen faucet?
Moen offers a Limited Lifetime Warranty to the original consumer purchaser for their faucets. The warranty applies to all Moen faucets purchased after June 1, 2009, and is effective from that date and applies to the product as long as you own it.
The specific coverage varies based on the type of product you’ve purchased, but most products are backed by Moen’s Limited Lifetime Warranty covering material, manufacturing and finish defects. Coverage is also available on replacement parts installed in products as long as you own the product and/or replace the parts.
Moen warrants all bearing cartridges and covers replacement parts in the event of leakage or defects in material, manufacturing, or finish.
In addition, Moen offers a separate extended warranty program, Moen Home Care, which adds an extra year of parts coverage, a minimum of two years of labor coverage, and an increased overall parts coverage.
In a nutshell, the Moen warranty is one of the widest and most comprehensive available on the market, and provides consumers with added security and confidence when purchasing a Moen product.
How much does a plumber charge to replace a Moen cartridge?
The cost of having a plumber replace a Moen cartridge can vary depending on many factors. The cost of the parts and labor are primary considerations that will greatly influence the price of the job. Generally, plumbers will charge an hourly fee for their labor, which can range from $45-$100 per hour depending on the complexity of the job and their experience level.
The cost of the new Moen cartridge may also be factored in to the total cost, especially if the plumber is supplying the parts. Depending on the type and style, a cartridge can range anywhere from $12 to $50.
It is important to note that the expert advice and skill of a plumber are necessary when replacing a Moen cartridge, as it requires specialized tools, knowledge of plumbing systems, and installation experience.
Therefore, the cost to have a plumber replace the Moen cartridge will likely be more expensive than doing the job yourself, but it ensures that it is done correctly and poses less risk of damaging the plumbing system.
What causes Moen faucet to leak?
Moen faucets can leak for a variety of reasons. The most common cause of a leak is a worn-out or broken O-ring. O-rings are rubber gaskets that act as seals for faucet components. Over time, these O-rings can perish, degrade, or crack, leading to a leak.
Other causes of leaking include a damaged faucet cartridge, worn-out rubber seals around the spout, and a worn-out faucet base. A leak may also be caused by water pressure that is too high, mineral deposits in the valve seat, or faulty installation.
If your Moen faucet is leaking, the best solution is to identify and replace the faulty component.
Why did my Moen faucet stop working?
The most common reasons include a clog in the faucet, a worn out O-ring, a broken cartridge, and broken springs in the cartridge assembly. Clogs are the most common cause of faucet problems. If this is the case, you should be able to tell from the water flow.
If your faucet is dripping out of the spout, then that’s a sign that there’s a clog in the aerator or the plumbing. You’ll need to take apart the faucet and examine the aerator or use a plumbing snake to clear the clog.
Another cause of your Moen faucet ceasing to work could be the O-ring becoming brittle and worn out. Moen faucets use O-rings to help keep the water from leaking. If the O-ring becomes worn or brittle, it won’t provide a seal, and the water will begin to leak out around the edges of the faucet.
To resolve this problem, you’ll need to replace the O-ring.
A faulty or broken cartridge can also cause your Moen faucet to stop working. Moen faucet cartridges are small valves that regulate the flow of water. If the cartridge is broken, the faucet won’t be able to regulate the flow of water correctly and will eventually stop working altogether.
In this case, you’ll need to replace the broken cartridge with a new one.
Lastly, the springs inside of the cartridge assembly can also malfunction over time and cause your Moen faucet to stop working. These springs help control the water pressure and flow, and if they become loose or broken, the water pressure won’t be regulated correctly and the faucet will stop functioning.
If this is the case, you can unscrew the cartridge and replace the broken springs with new ones.
How do I know which Moen faucet cartridge I need?
To determine which Moen faucet cartridge you need, you’ll need to first identify the model Moen faucet you have since different faucets have different cartridges. You can find the model Moen faucet you have by looking at the product packaging, owners manual, the product labeling or on the Moen product website.
Once you’ve identified the model of the Moen faucet you have, you can find the correct cartridge for your faucet by visiting Moen’s website and using the “Identify Your Product” tool. Select your product from the list and click “Identify Product”.
Once the product is identified, you’ll be able to see the corresponding cartridge number and other related replacement parts. You can then purchase the Moen faucet cartridge you need online or at your local hardware store.
Do all Moen faucets use the same cartridge?
No, not all Moen faucets use the same cartridge. Moen produces a variety of different faucet models and each one has an associated cartridge that is designed to work specifically with that model. Additionally, over time Moen has produced several different types of cartridges that are not compatible with each other.
Before attempting to replace a cartridge in a Moen faucet, it is important to know exactly which type of cartridge is compatible with the specific faucet. The easiest way to do this is to look up the model number on Moen’s website and make sure the cartridge matches the model number.
Additionally, if the model number is not available, you can look for any information about the faucet that can help identify it, such as the handle type, finish, or connection type.