Yes, Moen offers free parts replacement, provided the product is still under warranty. To be eligible for free parts replacement, customers will need to provide their product name and model number to ensure the correct parts are identified.
Once the applicable parts have been identified and verified, the customer can pick them up from the nearest Moen retail store or have them shipped directly to their front door. Some parts that are available for free replacement include handles, cartridges, accessories, gaskets, escutcheons, aerators, filters, and more.
Customers can also contact Moen customer service to help identify the parts needed. In the event that a product is outside of the warranty, Moen will still provide parts if they are available, but customers will be subject to a fee.
Does Moen still have lifetime warranty?
Yes, Moen still offers a lifetime warranty on its faucets, valves, showerheads, brass fittings, and garbage disposals. This means that if your product fails due to a manufacturing defect, Moen will replace the part free of charge under the warranty.
In some cases, Moen may even replace an entire fixture or showerhead. The lifetime warranty covers parts, labor, and finishes. It does not cover normal wear and tear. If a product doesn’t work properly due to a manufacturing issue, Moen will provide a replacement for free.
The lifetime warranty also applies to Moen products purchased from authorized retailers, distributors, and online retailers. So even if you purchase a Moen product online, you are still eligible for the lifetime warranty.
Which faucet has a lifetime guarantee?
Delta Faucet is one of the few brands that offer a lifetime guarantee on select residential faucets. Their lifetime limited warranty covers faucets manufactured after August 1, 2005, and validated with proof of purchase.
This warranty covers parts and finish for as long as the original consumer purchaser owns their home. Delta Faucet covers parts and finish for damaged due to normal everyday use, in other words, the product must be installed and cared for properly.
Coverage for the original consumer includes finish and parts (cartridges, ball valves and other parts) for as long as the consumer owns the home.
How much does a plumber charge to replace a Moen cartridge?
The cost of a plumber to replace a Moen cartridge depends on a few factors, including the type of cartridge, accessibility, the complexity of the installation, and labour rates in your area. Generally, a plumber would charge an hourly rate of around $50-100 per hour, with the job typically taking 1-2 hours depending on the above factors.
It is important to note that the price does not include parts, which can range anywhere from around $20 to $200 for the Moen cartridge alone. Depending on the type of installation and specifics of the project, the total cost can range from around $60 to over $300.
How long should a Moen faucet cartridge last?
The longevity of a Moen faucet cartridge will vary depending on a few factors, such as usage, water quality, and maintenance. Generally, however, Moen cartridges are designed to last for a long time, up to fifteen to twenty years in most cases.
To ensure that your Moen cartridge performs optimally for as long as possible, regular maintenance is recommended. This includes cleaning dirt and debris build-up, replacing any worn parts, and making sure that the internal surfaces of the cartridge are lubricated.
Additionally, it is a good idea to inspect the cartridge every once in a while to check for any signs of wear and tear that should be addressed in order to prevent any long-term damages or issues.
Can Moen faucets be repaired?
Yes, Moen faucets can be repaired. Depending on the issue, a homeowner may be able to repair the faucet themselves, or a qualified plumber may need to be called. If a homeowner is equipped to take on the repair themselves, Moen offers repair kits which include the parts needed for the repair.
The kits are categorized by Moen collection and model, making it easy to match the right kit to the faucet. Additionally, Moen provides illustrated, step-by-step installation instructions to help with the repair process.
Moen also offers online support and a customer service line that customers can call with any questions they may have.
How do I get a replacement Moen?
If you need a replacement Moen part and you have the model number or exact product name of the Moen product you are looking for, you can call the Moen Innovation Service Center for assistance at 1-800-BUY-MOEN (1-800-289-6636).
If you do not have the model number or exact product name, they will be happy to assist you in locating the correct replacement parts.
You can also order Moen replacement parts online. Simply go to their website, https://www. moen. com/parts-and-support/parts-and-accessories, enter your product name or model number to find the part you are looking for.
Once you have located the product you need, add the item to your cart, and complete your purchase.
For additional information and product support, please visit Moen’s website or call their dedicated customer service line with any questions you may have about ordering, installation, and care of your Moen product.
Do all Moen faucets use the same valve?
No, not all Moen faucets use the same valve. Moen offers several different types of valves, with each valve type being suited to a particular style and family of faucets. Depending on the model of faucet you purchase, the valve may be either a 1255 or a 4000 series.
The 1255 series is a “brass” valve consisting of all metal parts, designed specifically for single-handle kitchen, bar and laundry faucets, and the 4000 series is a more economical “plastic” valve designed for a variety of two-handle, single-handle and shower valves.
Moen also offers a variety of different cartridge styles, including the 1225 (also referred to as a “rotor”), which is designed for most single-handle bathroom sink, kitchen and tub/shower faucets; the 1222, designed for most two-handle lavatory and tub/shower faucets; and the 1248, designed for most two-handle kitchen and bar faucets.
Finally, the Moentrol cartridge system is used with the Moentrol trim, which allows you to control both temperature and water flow.
What is Moen return policy?
Moen offers a Lifetime Limited Warranty on many of its products against drips, leaks, and finishes. However, returns may vary by product, so it is best to check with a certified retailer for the specifics of each product return policy.
In general, outer box and packaging must be returned with the product, in its original condition, along with proof of purchase from an authorized retailer. All parts, accessories, paperwork, installation instructions and any other related materials must also be included with the product.
If a product needs to be returned to Moen, customers must fill out a return form and contact Moen to receive a Return Merchandise Authorization (RMA) number. If the product is covered by the Lifetime Limited Warranty and it qualifies for a return, a shipping label will be provided to the customer so they can return the product free of charge.
If the product is not covered by the warranty, then customers may have to pay the return shipping charges.
If the product is confirm to have a defect after Moen receives it, they may cover the cost of a replacement part, labor, and a replacement faucet, depending on the situation. Customers must contact Moen to determine if their particular issue would be covered in this way.
In general, following the manufacturer’s warranty guidelines should ensure a smooth process for any product returns. If a customer has any question or concerns about their purchase, they are encouraged to contact Moen directly for assistance.
How much should I pay to replace a faucet?
The cost to replace a faucet depends on several factors, including the type of faucet you choose, labor costs in your geographical area, and any possible additional charges from the plumber. Generally, remodeling a faucet can cost anywhere from $100 to over $1,000, depending on the materials and features you choose.
For instance, a basic faucet may be just a few hundred dollars, whereas a luxury designer faucet could cost upwards of $1,000 or more.
Labor costs also play a significant role in the overall cost to replace a faucet. Most plumbers charge by the hour, so replacing a faucet typically takes 1-2 hours. Additionally, if there are a variety of components to be installed, such as piping, valves, or a water filter, then the labor costs can rise significantly.
Therefore, if you choose a more advanced installation, you should expect to pay more.
Finally, it’s important to factor in the cost of miscellaneous supplies and materials, such as pipes, valves, gaskets, and sealants that may be needed to complete the job. If you plan to replace the faucet yourself, these materials can cost around $15 to $25, depending on the complexity of the installation.
In conclusion, the cost to replace a faucet can vary widely and is largely dependent upon the type of faucet you purchase, your geographical location, and any additional labor and materials charges.
How do I call Moen customer service?
If you need to get in contact with Moen’s customer service team, you can do so in a variety of ways. You may call Moen at 800-289-6636 (U. S. only), or you may contact them through their website at www.
moen. com. The customer service hours are Monday-Friday from 9am-5:30pm EST. For international customers, please visit the Moen website for local customer service contact numbers. Additionally, you can find answers to frequently asked questions, or contact Moen via email at parts@moen.
com. Finally, you can also reach out via social media such as Twitter or Facebook. No matter how you choose to get in contact, Moen is committed to providing the highest quality customer service experience.
How do I return a faulty Moen faucet?
If you have a Moen faucet that is faulty, you should return it as soon as possible. Here are the steps you should take to return a faulty Moen faucet:
1. Ensure that you have all supporting documents such as the original sales receipt and/or proof of purchase or registration number.
2. Visit the Moen website and fill out a warranty or product return form. You will be asked to provide your personal information, contact number, and e-mail address. You will also be asked to give a description of the problem and the serial number of your faulty Moen faucet.
3. Moen will contact you within 48 hours of submitting the form and provide you with details on how to ship the item. You will be required to pay for the shipping fees and have to include a printout of the return form.
4. Upon receipt and inspection of the item, Moen will either replace or repair the faucet depending on the issue. If the item is determined to not be repairable or replaceable, Moen will issue a refund.
All refunds will be issued to the original purchaser and will be at the discretion of Moen.
Following all these steps can help you have a smooth and hassle-free experience when returning a faulty Moen faucet.
How do I find my Moen faucet cartridge model number?
Finding the model number for your Moen faucet cartridge can easily be done by opening up the faucet handle and looking for any identifying numbers printed on the housing of the Moen faucet cartridge.
On most Moen faucets, the cartridge will be a cylindrical-shaped part that’s found inside the handle. Once you’ve located the cartridge, you should be able to find the model number printed on it in one form or another.
It is important to note that there can be several different versions of the same model, so you may need to do a bit of research to make sure you are purchasing the correct cartridge for your particular Moen faucet.
If you can’t seem to locate the model number on the cartridge itself, you can look on the faucet’s housing. This number may be located near the base of the handle or near the stem of the cartridge. Additionally, you can also locate the model number information inside the owner’s manual or on the product information page that was given when you purchased the faucet.
In the event that all of these options are not available to you, you can also call Moen’s customer service department at 1-800-289-6636 (Mon-Fri 8AM-7PM EST, Sat 9AM-3PM EST) and they may be able to help you track down the model number.
Who has the better warranty Delta or Moen?
When it comes to determining which brand has the better warranty, Delta and Moen, it really depends on what you are looking for. Delta offers a lifetime limited warranty on the majority of their products.
This includes a lifetime limited warranty on their finishes, five-year limited warranty on parts, and a one-year limited warranty on electronic parts. While Moen offers a limited lifetime warranty on most of their products, they also offer a five-year limited warranty on parts, finishes, and electronic parts.
In addition, Moen also offers a five-year limited warranty on their commercial single-hole lavatory faucets, and a mechanical warranty for all electronic faucets, for up to five years after purchase.
When it comes down to it, both Delta and Moen offer great warranties, although Moen offers a bit more in terms of added protection. However, to determine which brand has the better warranty for your particular needs, it is important to consider the specific product you are purchasing, as well as its intended use.
Why faucet still leaks after replacing cartridge?
If the leak occurs around the handle, it might indicate an incorrect installation of the new cartridge. You may need to reseat the cartridge, paying extra attention to its orientation and the flat side of the cartridge.
It’s also possible that the rubber seals on the cartridge are either dry or damaged, in which case you may need to replace them. If the leak occurs around the spout, it might be caused by debris or a broken O-ring on the valve stem, or the stem may not be properly seated.
If the valve seat is worn, you may need to replace it. Lastly, if the water pressure is too high, it can cause leaks out of the faucet. To remedy this, you’d need to adjust the pressure regulator or replace the valve stem.