The best way to determine if your DEWALT tool is under warranty is to consult your owner’s manual or to contact DEWALT customer service directly. Most DEWALT products are covered by a 3-year limited warranty from the date of purchase, with exceptions for select professional and industrial tools, which may have a longer warranty period.
Your owner’s manual should clearly outline the warranty coverage for your tool so that you can easily determine the validity of your product’s warranty coverage. Additionally, you may contact DEWALT customer service directly, who can look up your purchase date and potential coverage for you.
Do you need receipt for DEWALT warranty?
Yes, you will need to provide a copy of your receipt when submitting a warranty claim for any DEWALT product. This is so that DEWALT can verify the date of purchase and product serial number. The receipt should show the date of purchase, the model and serial number, and the store and/or vendor you purchased the product from.
Providing a receipt is an important part of the warranty process, as it helps DEWALT verify that your product is covered under the warranty and is eligible for service. If you do not have your receipt, you may be able to find an invoice from the store showing the date of purchase, product model and serial number.
If you cannot provide a receipt, DEWALT may still be able to process your claim, but it may take longer for the warranty to be verified.
How long is the warranty on DEWALT tools?
DEWALT tools come with a limited warranty of three years from the date of purchase. This covers any defects in material or workmanship and will be repaired or replaced free of charge. However, the warranty does not cover normal wear and tear, damage caused by neglect or misuse, or damages resulting from repairs or modifications made by any other third party.
You must keep your receipt of purchase or provide proof of purchase when making a warranty claim. An additional warranty may be available on select DEWALT tools, including extended protection plans, through an authorized seller.
Please consult the seller for more information about these additional warranty options.
Does Lowes replace broken DEWALT tools?
Yes, Lowe’s does replace broken DEWALT tools at the discretion of the store manager. Lowe’s offers a 1-year limited warranty that covers defective parts, miswrokmanship or material defects. If you purchased your DEWALT tool from Lowe’s and it is within 1 year of the date of original purchase, Lowe’s may repair or replace the tool free of charge.
You must provide the original receipt of purchase in order to process any warranty claim with Lowe’s. Additionally, Lowe’s may require you to submit the broken tool for inspection in order to process any warranty claims.
Can you return broken DEWALT tools to Home Depot?
Yes, you can return broken DEWALT tools to Home Depot. Home Depot has a wide variety of DEWALT tools and products available, so if you need to return a broken tool for a replacement or for a refund, you can do so at any Home Depot store.
In most cases, Home Depot allows customers to return defective items within 30 days of purchase with proof of purchase or a valid sales receipt. If you purchased your DEWALT tool from Home Depot online, you’ll need to contact DEWALT Customer Service at 1-800-4-DEWALT (1-800-433-9258) to start the return process.
Customers should also contact DEWALT Customer Service if they have issues with a non-defective tool that is within warranty. DEWALT has a robust, hassle-free warranty service program that is designed to make sure that qualifying items are repaired or replaced quickly and without extra costs.
Can I send a DEWALT tools for repair?
Yes, you can send DEWALT tools for repair. DEWALT offers an in-house customer service and repair centers, allowing you to conveniently and easily send your tools in for repair. To begin the process, you will need to contact DEWALT Customer Service at 1-800-4-DEWALT (1-800-433-9258) to provide relevant details such as contact information and a description of the issue you are having with the tool.
They will then provide you with either a return authorization number, or a repair assessment/estimate if one is necessary, as well as instructions for shipping the tool to their center. They will also review and provide details about repair services for tools under warranty.
Please note that in-house customer service and repair is not available for all DEWALT tool products.
Can you return a broken item to Lowes?
Yes, you can return a broken item to Lowes. It is important to keep the receipt and proof of purchase, if you have it, as returns can only be made within 90 days of purchase. Most Lowe’s stores do not provide refunds when returning broken items, but instead will offer an exchange, credit, or repair service, depending on the item and situation.
Before taking the broken item to the store, you should call customer service at 1-800-445-6937 to discuss the specifics about returning or replacing the item.
What items Cannot be returned to Lowes?
Lowe’s generally has a liberal return policy, and most items purchased can be returned within 90 days with a valid proof of purchase. However, there are certain items that cannot be returned to Lowes, including cut-to-order items (like lumber, tile, carpet, blinds, etc.
), electrical equipment, product installation and assembly services, special orders, major appliances, gift cards and clearance/discontinued items. Additionally, any item that is not in its new and original condition, such as items that have been used, assembled or modified, may be refused a refund or exchange.
Can I return something to Lowes after 2 years?
It is possible to return something to Lowes after 2 years, however, it may depend on the type of item purchased, the condition of the item, and when it was purchased. Generally, Lowes offers a 90 days return policy on most new, unopened items purchased in store, and which are still in their original packaging.
If you purchased an item 2 years ago and the item is still within its warranty period, then you may be eligible for repair or replacement of the item, regardless of the time frame. You will need to check the warranty terms, which are usually printed on the receipt or tag of the product as they may vary.
For items that were purchased more than 90 days ago, returning them to Lowes may be subject to a restocking fee of 15%, depending on the item and the store’s policy. If item is in its original packaging, is unused and unopened, you may be able to get a full refund.
If the item is opened or used, then you may only be eligible for store credit.
In order to be able to return an item to Lowes after two years, you will need to check with their customer service team to get an acknowledgement of your return request. You may also need to provide proof of purchase or original packaging to get a refund or store credit.
Will Home Depot take back broken tools?
It depends on the item and the reason it is broken. Some customers who have purchased items from Home Depot may be eligible for returns regardless of the condition the item is in, although specific conditions may apply.
Home Depot advertises a “90 Day Hassle Free Returns” policy, in which customers may return defective items at any time up to 90 days after the purchase date. However, returns of items that have been damaged due to customer negligence or misuse are not accepted and returns of broken items which are considered normal wear and tear may also not be accepted.
It is best to contact the Home Depot nearest you to inquire about the return policy for a specific item in order to determine eligibility for a return.
What do you do with broken or damaged tools?
If one of my tools gets broken or damaged, I take the necessary steps to either repair the tool or replace it. Depending on the severity of the damage, the process for repair or replacement may be different.
If there is only a small issue, such as a loose screw or worn part, I will try to repair the tool myself. To do this I may need to purchase replacement parts from a hardware store and then make the necessary repairs.
If the problem is more serious, such as a cracked handle or a broken blade, then I may need to take the tool to a professional repair shop. Alternatively, I may need to purchase a new tool altogether if the repairs to the damaged or broken tool can’t be performed cost-effectively.
Do DeWALT tools need to be registered?
Yes, DeWALT tools need to be registered. By registering the tool, you can be assured that your warranty remains valid should the tool require servicing or repairs. You can also sign up to get product tips and tricks and be eligible to receive exclusive offers and promotions.
Registering your tool can also ensure that you’re automatically considered for the DeWALT three-year limited warranty. To register your DeWALT tool, you can visit the DeWALT website and fill out the required information.
After you’ve registered, you’ll receive an email confirming that your warranty has been officially activated. Additionally, you can register or make changes to product registration from the My Account page.
You’ll need the product ID code, serial number, and your email address to register or make changes.
Does Home Depot have lifetime warranty on Dewalt tools?
No, Home Depot does not offer a lifetime warranty on Dewalt tools. Instead, Dewalt tools are covered by a limited warranty, which varies depending on the specific tool and usually ranges from 1 to 3 years.
If a defective part or product is found within the warranty period, you may be able to return or exchange the item to Home Depot, or you may contact Dewalt directly for service and support.
How long is a Dewalt warranty?
The length of the warranty for Dewalt tools depends on the type of product. Most Dewalt power tools come with a 3 year limited warranty, while their indoor and outdoor air compressors come with a 1 year warranty.
The lithium ion batteries used with Dewalt tools come with a limited 3 year warranty. Cordless combo kits come with a 3 year limited warranty on both the tools and batteries. Porter Cable and Delta power tools come with a 1 year warranty.
What tools does Home Depot warranty?
Home Depot offers a wide range of product warranties to protect customers from any defects or malfunctions that may occur with the purchase of items. Depending on the product purchased, Home Depot warranties cover product replacement/repair, parts/components, labor, and/or product return.
For example, Home Depot’s Limited Lifetime Warranty covers all Major Home Appliances, Outdoor Power Equipment, and Tools purchased from their stores or online. This warranty covers parts, components, and labor for the product for a full lifetime.
If a defect or malfunction occurs, Home Depot will replace the product or part for free or for very little cost.
Additionally, Home Depot warranties all of its Hand Tools, including hammers, wrenches, saws, screwdrivers, and other hand tools, for three years. During this time, if a defect or breakage occurs, customers can return the item for a full refund or for a free replacement.
Finally, Home Depot warranties all of its Smart Home products, such as thermostats, security systems, and switches, for a full year. During this period, customers can receive replacement parts and labor, free of charge, if a defect or malfunction occurs.