Adorama is considered to be a trustworthy online site, with a long-standing reputation of providing dependable products and excellent customer service. It has earned a variety of awards and accolades, such as being named a 2020 Top 500 US eCommerce Retailer and a 2020 Power Retailer.
Additionally, the company has a 4. 7 out of 5 rating on Trustpilot, with 73% of reviews claiming that Adorama provides “Excellent” service.
When placing orders through Adorama, customers can be assured that their purchases are secure and protected. Adorama offers a variety of payment options, including PayPal, Apple Pay, Mastercard, Visa, American Express, and Discover.
To ensure the safety of customers’ information, the company uses encrypting technology, as well as having a secure checkout process.
Adorama also offers multiple support options, such as live chat, phone support, and email support, with representatives available seven days a week. Adorama is further enhancing their customers’ shopping experience by offering free shipping and free returns within the United States, as well as comprehensive warranties.
All in all, Adorama is a trustworthy online site, with a 95% satisfaction guarantee and a long track record of great customer service and products.
Is Adorama a good place to buy cameras?
Adorama is a well-established online retailer and physical store located in New York City. They offer a wide range of digital cameras, lenses, and other photographic equipment, making it a great place to find a camera that fits your needs.
They have knowledgeable staff available both in-store and online, who can answer any questions or help you find the right gear. Prices are generally competitive, and they offer great deals on refurbished items.
Adorama also offers fast shipping and their return policy is 30 days, so you have time to make sure you’re happy with your purchase. With a wide selection of products, a knowledgeable staff, and great prices, Adorama is definitely a good place to buy cameras.
Does Adorama sell returned items as new?
No, Adorama does not sell returned items as new. All returned items that are accepted by Adorama are tested and verified by a technician to ensure the item is in full working order. An item that is returned is referred to as “open box,” and typically undergoes more rigorous testing to make sure it is functioning properly.
Both open box and refurbished items are backed by a manufacturer’s warranty so customers feel confident that their purchase is covered. These items are sold as “refurbished” on the Adorama website, and bear the name “Refurb” in the product’s title.
Additionally, any applicable product documentation and manuals may or may not be included with the purchase. Customers must be aware that “open box” items are sold “as is” and may not come with the original manufacturer warranty or with manufacturer documentation or labels.
Is adorama US based?
Yes, Adorama is a US-based company. Founded in 1979, the company is based in New York City and has locations throughout the United States, including in New Jersey, Pennsylvania, California, Florida, and Texas.
Adorama is an authorized dealer of photographic, video, audio, computer, and data equipment and supplies, including cameras, lenses, camcorders, printers, scanners, software, computer storage devices and a variety digital imaging products.
Customers can purchase products online and visit select Adorama retail locations for sales and service. Additionally, Adorama offers a comprehensive online learning center with free educational content for photographers and filmmakers of all levels.
Can you return used items to adorama?
Yes, you can return used items to Adorama in most circumstances. Their returns policy states that items purchased from Adorama can be returned within the 30-day return period provided in most cases the item is unopened and unused, in like-new condition, with all original packaging and accessories intact and with proof of purchase.
However, it should be noted that used items may not be accepted for returns. Whether a used item can be returned depends on the item’s condition and age as well as when it was purchased and what category it falls under.
Adorama reserves the right to reject any return of a used item depending on these factors. Be sure to check the return policy to determine whether or not a used item can be returned.
Does Adorama do free returns?
Adorama does offer free returns on some items, depending on the item and the location of the customer. Some products may feature an Adorama 365-day-money-back guarantee, which allows customers to return any item within 365 days of date of purchase for a full refund.
For international orders, customers may be charged applicable duties and taxes which are non-refundable through Adorama. It is important to check the return policy before purchasing to ensure that the item can be returned if not satisfied.
Additionally, the customer must have a Return Merchandise Authorization (RMA) in order to gain a full refund on any product.
Do adorama does cleaning?
No, Adorama does not directly offer cleaning services. However, Adorama does carry a wide range of camera cleaning supplies, such as lenses and sensor cleaning kits, cleaning cloths and pens, and cleaning solutions and lubes.
Adorama also offers cleaning and maintenance services for cameras and lenses, which are carried out by Adorama’s expert technicians. Each service includes an inspection and quote, as well as an industry standard six-month warranty (expandable to two years on select products).
To find out more, please contact Adorama’s customer service team at 1-800-223-2500.
What are the sites that sell returned items?
The most popular sites that specialize in selling returned items include Overstock. com, TheNest. com, Woot. com, RefurbMe. com, TheOutletAvenue. com, and RefurbKing. com. All of these sites offer items at a lower cost than brand new items and vary in the type of items available for purchase.
For example, Overstock offers clothing, electronics, home decor, jewelry, and more, TheNest specializes in home goods and furniture, Woot offers electronics, TheOutletAvenue specializes in apparel, and RefurbKing specializes in consumer electronics such as TVs, cell phones, computers, and more.
It’s important to check the reviews and conditions of the product before you buy, as many of these sites offer used items in varying conditions.
What items get returned the most?
Clothing, accessories, and shoes are among the most commonly returned items. This could be because customers don’t always know their exact size when they are ordering items online, or they may see something in person (in store) and change their mind.
Additionally, other factors such as color or fit can also contribute to an item being returned. Other popular items that may be frequently returned include electronics and small appliances, such as tablets or microwaves, when they are found to be defective.
However, books and video games are also some items that are often returned when customers find them dissatisfactory.
What happens to returned opened items?
When an item is returned and has been opened, it depends on the store’s return policy what happens to it. Generally, the store will inspect the item to make sure it is in the same condition as when purchased.
If it is, then they may be able to accept and process the return, just as with an item that has not been opened. Some stores may not accept a return on an opened item, or may offer a lower refund for it.
It is always a good idea to check with the store beforehand to be sure of their return policy regarding opened items.
Can you get in trouble for returning a used item?
Yes, it is possible to get in trouble for returning a used item. Depending on the store or company’s return policies, they may not be willing to accept a used item for a return. If the customer attempts to return a used item, they may be subject to fraud charges and other penalties.
In addition, some stores or companies may consider it a violation of the terms and conditions of their return policy and could take disciplinary action against the customer, such as refusing the return or banning the customer from shopping with them in the future.
If a customer attempts to return a used item that is outside of the applicable return window, this could also constitute a fraudulent return. All of these potential consequences should be taken into consideration before returning a used item and customers should familiarize themselves with the store’s or company’s return policies.
What is Adorama’s return policy?
Adorama’s return policy allows customers to return their product within 30 days of receiving the item from their distributor. Customers will receive a full refund, provided the item is in the same condition that it was in when it was shipped.
Additionally, any returns which include TVs, computers, cameras, camcorders, and other electronic products must include all original manufacturer materials. In some cases, specific manufacturer warranties are required in order for Adorama to process the return.
If a return is received without the required materials, or if the item is not in its original condition, Adorama reserves the right to decline the return and/or charge a restocking fee. All returned merchandise must include a Return Merchandise Authorization (RMA) number, which can be obtained by contacting Adorama’s customer service team.
Shipping and handling fees are non-refundable, as applicable.
What does open box mean Adorama?
Adorama’s “open box” items are quality pre-owned items that have been returned by a customer and are no longer in the original factory packaging. They are inspected, tested, and verified to be in full working condition and may have minor cosmetic imperfections.
Open box items allow customers to save on amazing products that may have been used for demonstration purposes or customer returns. Adorama offers a 90-day warranty for all open box products.
Do you pay tax on Adorama?
Yes, you do pay taxes when you purchase products through Adorama. All products will have applicable taxes applied, based on where you are located. Adorama is required by law to collect taxes in states/countries where they have a physical presence (i.
e. , a store, warehouses, etc. ). The applicable tax rate is based on the location and is calculated during checkout.
Are B&H and Adorama the same company?
No, B&H and Adorama are not the same company. B&H is based in New York City and has been around since 1973, while Adorama is based in New Jersey and was founded in 1979. B&H specializes in selling a variety of cameras, camcorders, drones, lighting and studio equipment, pro video and audio gear, pro-audio and home entertainment products, computers and tablets, large-format printers and 3D printers, telescopes and optics, home automation products and more.
Adorama on the other hand has a huge selection of photo and video cameras, lenses, audio & lighting, accessories, computers & accessories, drones & more, as well as imaging and electronic products from all the major brands like Canon, Nikon, Sony, Panasonic, Olympus and more.
Even though the two companies have different specialties, both offer online retailing and offer excellent customer service.