Moen, a leading manufacturer of kitchen and bathroom fixtures, offers a limited lifetime warranty for all of its products. This warranty covers any defects in material or workmanship for as long as the original consumer owns their home.
If the product is found to be defective, Moen will repair or replace the product at no cost for parts and labor. If repair or replacement is not possible, Moen may, at its option, elect to refund the original purchase price excluding shipping and handling charges.
Moen also provides a one-year limited warranty from the date of purchase, which covers all parts and labor, provided that the product has been properly installed and maintained according to the instructions provided.
Moen also promises to provide free telephone technical support for the lifetime of the products.
To ensure that the consumer is taking full advantage of this warranty, registration is recommended within 30 days of the purchase date. The warranty applies only to the original consumer purchaser of the product, and is not transferable.
Moen’s warranty will not cover damages to the product caused by accident, misuse, abuse or improper installation, or discoloration or corrosion on any non-stainless steel parts. Moen reserves the right to inspect any product before repair or replacement is issued.
How does Moen lifetime warranty work?
Moen’s lifetime warranty offers limited coverage for Moen’s products for as long as the original buyer owns the product. The coverage includes free replacement of the product should it ever be found to have a manufacturing or material defect.
In addition, Moen’s lifetime warranty provides free repair of the product to the original buyer if it is ever found to have a manufacturing or material defect.
If you require warranty service, you must contact a Moen customer service by phone at 1-800-BUY-MOEN (1-800-289-6636) or online at www. moen. com. In order to receive warranty service, you must present proof of purchase of the product which clearly shows the price paid and the date of purchase.
The warranty does not cover damage caused by abuse, improper installation or repairs/modifications made by anyone other than an authorized Moen service agent. Furthermore, this warranty does not cover “consequential or incidental damages,” which means that Moen will not be responsible for any costs or damages resulting from the malfunction or use of the product.
If your product does need service under the terms of the warranty, Moen will provide the labor to repair or replace it using new or refurbished parts at no charge. The warranty from Moen applies in all states and provinces, with some exceptions.
Customers should refer to the Moen website for complete warranty details.
Does Moen give free replacement parts?
Moen offers a variety of replacement parts that can be purchased through authorized retailers, including our own site. However, they also offer a limited selection of warranty parts that are available to customers free of charge.
These parts are replacements for any defective parts that you may have received upon purchase of your Moen product, such as handles and trim kits. This warranty is valid for up to five years from the date of your Moen purchase.
If you are in need of free parts that are covered by this warranty, please contact the customer service department at Moen for assistance.
Is lifetime warranty really lifetime?
The answer to this question depends on the company and the product. Generally speaking, a “lifetime warranty” is intended to guarantee an item or product for the life of its intended use. However, the exact terms and definitions of a lifetime warranty may vary depending on the company.
For example, some companies define a lifetime warranty as covering the lifetime of the product under normal use. If the product breaks under regular use, the company is expected to replace it for free.
On the other hand, other companies may offer a lifetime warranty that covers the life of the product only when it is in the hands of the original purchaser.
Additionally, there are some companies that may offer a “limited lifetime warranty. ” This type of warranty generally limits the length of coverage and may require additional steps for the customer to receive an exchange or replacement without charge.
For instance, you may be required to fill out additional paperwork, or you may be asked to provide proof of purchase and documentation of the item’s condition.
In conclusion, whether or not a product comes with a lifetime warranty, it is important to read the warranty terms and conditions carefully before making a purchase. By understanding the exact terms and conditions of a lifetime warranty, you will be better equipped to determine if the product is right for you.
What does the limited warranty cover?
The limited warranty covers manufacturing defects for the stated period of time from the original date of purchase. The warranty applies to products purchased from authorized resellers or directly from the manufacturer and may not be valid under some circumstances, such as disassembly, mishandling, accidental damage, or natural disasters.
Generally, the warranty will repair or replace any component of the product found to be defective at no charge. However, the manufacturer may choose not to repair but instead provide a replacement product or refund the original purchase price if warranted.
Also, the manufacturer may provide free software updates, technical and customer support for specific issues for the duration of the warranty. The warranty may also include an extended period of protection for any accessories and/or additional parts included in the original purchase.
Finally, the limited warranty may be limited to specified countries and be subject to local laws and regulations, as well as any consumer protection or product liability laws in the country where the product was sold.
How much does a plumber charge to replace a Moen cartridge?
The cost to replace a Moen cartridge can vary depending on the type you need and the complexity of the job. The most basic types can range from $50 to $100, while more complex installations or repairs may cost up to $400 or more.
It is important to note that the cost of the cartridge itself is typically not included in the plumber’s charge, so you will need to factor in the cost of the necessary parts in addition to the labor fee.
Additionally, many professionals charge an hourly rate, which can further increase the overall price of the job. It is always best to get a few quotes or estimates to ensure you are getting the best price for the job.
How long should a Moen faucet cartridge last?
Moen faucet cartridges should last anywhere from 6 to 10 years depending on usage. For best results, regularly inspect the cartridge every few months and replace it as soon as possible if any problems are detected.
On average, a faucet that is used regularly, such as for dishwashing, should have its cartridge replaced within 6 years of use. Using a faucet sparingly and with care can help extend the lifespan of the cartridge.
A few preventive measures such as cleaning your faucets regularly, regularly replacing the hose washers, and running clean warm water for a few moments every month can also help extend the life of your Moen faucet cartridge.
Additionally, inspecting your faucet for corrosion, checking for leaks, and lubricating the cartridge with a few drops of plumber’s silicone grease can help extend the life of the faucet cartridge.
How do I get a replacement Moen?
To get a replacement Moen, you should first contact Moen Customer Service. Depending on the product and the circumstances, Moen may offer a replacement part or even a complete product replacement through the Moen Lifetime Limited Warranty.
You may also be able to find the product you need from a Moen authorized distributor or a specialty plumbing store.
If you are seeking a part to fix an existing product, Moen provides generous product support, including an options for replacement parts and repair kits. You can find Moen replacement parts on their website, or you can contact customer service to speak to a representative.
When replacing an existing Moen product, you may want to consider a product upgrade, as Moen offers a wide selection of faucets, showers, and other product lines. An upgrade may not be necessary to obtain a functional replacement, but it can improve the longevity and quality of your home.
Finally, Moen’s website also lists authorized service centers which can help you with installation and repair services. While these services aren’t always free of charge, going with an authorized service center will make sure your product is installed and serviced correctly, allowing you to make the most of your Moen purchase.
Who has the better warranty Delta or Moen?
When it comes to product warranties, Delta and Moen offer very similar ones. Both Delta and Moen offer a limited lifetime warranty on their products. Under this warranty, Delta and Moen will replace, repair, or issue a refund for their products that are found to be defective due to materials or craftsmanship.
This warranty covers the operator’s reasonable lifetime of the product and does not transfer to the next owner.
Delta offers an additional 5-year warranty for some products. This warranty covers the use of residential, non-commercial applications and provides coverage for parts and finishes. However, like the limited lifetime warranty, this option does not transfer to the next owner.
Moen extends its warranty even further by offering a special 10-year extended warranties for select products. This option provides protection against defects in materials and craftsmanship for up to ten years from the date of purchase, provided the product is used in a residential non-commercial application.
When it comes to product warranties, Delta and Moen offer very similar ones that have the same basic coverage. Ultimately, it comes down to the specific product and the amount of time you plan to keep it.
If you intend to keep the product for more than 10 years, the Moen extended warranty would be the better option.
Does Moen have different levels of quality?
Yes, Moen offers different levels of quality in its products. Moen’s product lines are organized into several categories based on quality, offering options that range from basic to luxury. The foundation of all Moen product lines rests on quality construction, superior design, dependability, and overall value.
Moen’s entry-level products are designed to provide basic features that are reliable, efficient and offer excellent value for the price. For more features and higher-end finishes, their products range from mid-level to luxurious.
Moen’s mid-level lines offer solid performance and traditional styling for moderate budgets. Their luxury lines feature metal finishes, intricate models and innovative features that provide luxurious experiences for the home.
Ultimately, Moen provides a range of quality levels to suit all needs and preferences, so that its customers can find the perfect product for their bathroom or kitchen.
What is the difference between a limited and full warranty?
A limited warranty is a warranty that only covers certain parts and work for a specific amount of time. This type of warranty typically covers defects due to materials and workmanship, but does not cover repairs due to normal wear and tear, accidents, or improper use.
Generally, the coverage and length of a limited warranty is determined by the manufacturer.
A full warranty, on the other hand, provides much broader coverage than a limited warranty. It covers all aspects of the product, including parts, labor, and materials. In many cases, a full warranty may be valid for a longer period of time and may also include protection against accidental damage and improper use.
Generally, the full warranty is set forth by the manufacturer and is designed to cover a wide array of issues and to provide comprehensive coverage.
How do I know if my car is still under warranty?
The best way to find out if your car is still under warranty is to check the paperwork that was issued with the vehicle when it was purchased. Many car warranties list the specific length of the warranty and expected expiration date.
If you don’t have this paperwork, you could also check your owner’s manual, as it should have the same details about the warranty. If you cannot find any information about the warranty status inside your car, you can contact your car dealership or the company that manufactured your car.
They should be able to provide you with information about your car’s warranty.
Where can I find Moen parts?
Moen parts can be found through the official Moen website, moen. com. The website offers a variety of parts, from faucet handles, aerators, and cartridges, to drains, supplies and valves. You can also order parts from the comfort of your own home, or from any authorized Moen Showroom or Service Part Distributor by searching for your specific product’s part number in the search bar on the website.
Additionally, Moen offers a full range of replacement parts for discontinued products, for those who may be unable to find the exact part for their specific product. You can also call Moen customer service at 1-800-BUY-MOEN (1-800-289-6636) for help finding the right part.
Why do Moen cartridges leak?
Moen cartridges can leak for a few different reasons. The most common cause is due to improper installation. If the cartridge wasn’t installed correctly, it can cause a leak. Additionally, if the rubber seals and O-rings don’t fit properly, this also may cause a leak.
Over time, the seals and O-rings can become dry or brittle, which can cause them to crack and form small gaps that can leak. The only way to prevent this from happening is to ensure regular maintenance of them.
Finally, if the valve or pipe that the cartridge connects to aren’t properly aligned, this may cause a leak as well. It is important to make sure that the plumbing and valves are properly aligned to ensure optimal performance and to avoid any leaks.
What happens when a faucet cartridge fails?
When a faucet cartridge fails, the seals inside the cartridge can become damaged and prevent it from controlling water flow or regulating the temperature of the water. This can cause the water to leak, or it can cause the faucet to be difficult or even impossible to control.
A faulty cartridge can also cause the faucet to become stuck in certain positions, making it impossible to turn off or adjust the temperature. In some cases, a faulty cartridge can also cause discoloration in the water coming out of the tap.
If you suspect that the cartridge in your faucet has failed, it’s important to check it and replace it if necessary. Otherwise, the water damage from the leaking or malfunctioning faucet can cause substantial damage to your home and furnishings.
Inspecting the cartridge for cracks, chips, and other visible damage can help you determine if it needs to be replaced. The best option is to check the manufacturer’s manual for more detailed instructions on how to inspect your cartridge and replace it if necessary.